team to upsell/cross-sell for revenue growth
your customers should always feel like they’re having a consistent experience — no matter who they’re interacting with. With the right field service management, training, and incentives in place, your mobile team is primed to become your organization’s new just-in-time sales team and drive revenue growth. Remember: by investing in your field service team, you’re investing in your company’s future.ecommerce: a complete guide
ecommerce has come a long way since its humble beginnings nearly three decades ago. Although disputes remain over the first internet transaction — was it a sting cd or a pizza? — we can all agree that now, you can buy just about anything online, maybe even a pizza with sting’s likeness.
What is ecommerce?
It’s the online activities that bring such goods to your door. It’s one america phone number list of the world’s largest industries, and it’s completely changed the way shoppers interact with businesses. Buying and selling online is the norm these days, and ai is making it more efficient and personalized.
With 53% of customers stating they prefer to engage digitally, this market will continue to grow. As a result, what changes are in store as technology and customer expectations evolve? Here’s everything you need to know about digital commerce and how it works.
What you’ll learn:
what is ecommerce?
The rise of digital shopping
how is ecommerce changing? New trends and priorities
what are ecommerce channels?
How does ecommerce work and what are the critical elements?
What are examples of successful ecommerce?
What are the benefits of ecommerce?
What are the different types of ecommerce business models?
Social commerce sales will reach $2.9 trillion by 2026
here’s how to get your products in front of billions of shoppers
ecommerce defined
ecommerce is all the online activity involved in the buying and selling of products and services. In other words, it’s the process for conducting transactions online. When you go to your favorite online retailer to buy a new pair of shoes, you’re engaging in ecommerce. If you pay online for a ticket to attend a music concert or travel by plane, that’s ecommerce, too.
Ecommerce doesn’t only occur on desktop, though. In fact, most what are the most important ecommerce traffic happens on mobile devices. Spurred by the influence of smartphones and the convenience of online shopping, mobile commerce sales make up almost 75% of ecommerce market shareopens in a new window. That means nearly three out of every four dollars spent on online purchases today is done through a mobile device.
The rise of ecommerce digital shopping
how important has online shopping become for businesses and consumers? Check out these stats:
ecommerce sales are projected to reach 57% of retail sales by 2024.
There are 2.6 billion digital shoppersopens in a new window in the world. If you’re not selling online, you’re missing out on the chance to convert a vast pool of potential buyers.
Over half (57%) of all customers prefer to engage through digital cmb directory channels.
To win your share of the market, it’s important to stay on top of the latest ecommerce trends and know what motivates customers to make purchases.